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Quality Improvement Specialist
Job Code:2023-403
FT/PT Status:Regular Full Time
Summary of Responsibilities:

The Quality Improvement Specialist actively supports the agency’s culture of quality and safety.  Primary responsibilities would include: 

  • Supporting the development and maintenance of the agency’s treatment outcomes program through performing post discharge interviews,
  • Supporting performance improvement projects across the agency as assigned, to include but not limited to records audits and document reviews,
  • Data management for agency’s risk management processes, and
  • Cross-training to provide as-needed support with other department responsibilities.

The Quality Improvement Specialist is expected to abide by all safety rules and regulations of the facility.  The responsibilities of the Quality Improvement Specialist are carried out according to AK Child & Family policies and the mission of AK Child & Family and its philosophy of care.

*All positions at AK Child & Family may have responsibilities altered during the course of employment due to agency imperatives. 

“AK Child & Family practices the Sanctuary Model which is a non-hierarchical, highly participatory, trauma-informed and evidence-supported whole culture approach, which helps the organization function in a safe, democratic and socially responsible manner and thereby provide effective treatment for clients and the community. We expect all of our employees, families and students to learn, understand and implement this model as part of their daily responsibilities and commitment to the culture of this agency.”

All employees with AK Child & Family are required to be in compliance with the Centers for Medicare and Medicaid COVID vaccine mandate. The mandate requires that by 2/14/22, staff at all health care facilities must have received their first dose of a 2-shot series (Moderna or Pfizer, currently) or a single dose of a 1-shot vaccine (Johnson and Johnson, currently) with the exception of those that have sought and been granted an exemption to the COVID mandate. Staff must complete this step before they can provide any care, treatment or other services for the facility and/or its patients. By 3/15/22, all staff with the exception of those that have sought and been granted an exemption to the COVID mandate, must complete the primary vaccination series.

Health Benefits:

  • Medical, Pharmacy, Dental, & Vision
  • Health Savings Account or Flexible Spending Account
  • Dependent Care Account
  • Group Life and AD&D
  • Long-Term Disability
  • Employee Assistance Program

Other Benefits:

  • 403(b) Retirement Plan
  • Paid Time Off (PTO) - 13 hours/month in 1st year and then increases
  • 2 Floating Holidays/year
  • 6 Observed Holidays: double-time pay for working on the Holiday
  • Bonuses: Longevity & Referral


  • DOE
  • 3% pay increase after successful completion of 6-month Intro Period.

Supervision and Coordination of Services:
  • The Quality Improvement Specialist reports to the Director of Performance Improvement. 
  • The Quality Improvement Specialist manages treatment outcome initiatives, specifically conducting post discharge interviews with clients and their families.
  • The Quality Improvement Specialist will also coordinate activities and audits associated with assigned performance improvement projects.
  • The Quality Improvement Specialist collaborates and coordinates with all other departments and through this teamwork coordinates activities associated with performance improvement, treatment outcomes, and risk management.


Knowledge, Skills and Abilities:

  • The Quality Improvement Specialist must demonstrate skills in interdisciplinary teamwork in addition to having excellent written, interpersonal, and oral communication skills in the English language.
  • They should have strong word processing skills.
  • Experience in project management, data analysis/entry, and technical writing is preferred. 
  • They must have the ability to develop and conduct trainings. 
  • The Quality Improvement Specialist must have a valid driver’s license and the ability to travel between campuses and within the community.

 Education and experience:

  • The Quality Improvement Specialist must possess a minimum of an Associate’s Degree, with preference of a major in psychology, social work, or other related field from an accredited school OR
  • Two (2) years applicable work experience. 
  • They must have experience working with the population served by AK Child & Family. 
  • An understanding of the treatment models used within the agency is preferred. 

Physical Demands:
  • The Quality Improvement Specialist must have the ability to use a personal computer. 
  • The Quality Improvement Specialist must be able to work on a copy machine forty-four (44) inches high and to file in cabinets up to thirty-five inches high. 
  • The Quality Improvement Specialist must be able to use his/her own vehicle in order to attend and participate in meetings.