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CARES Wraparound Case Manager
Job Code:2023-407
FT/PT Status:Regular Full Time
Summary of Responsibilities:

Become part of the solution.

You can turn your passion for preventing trauma to children and families in Alaska into a passionate career.  Does being part of an innovative program aimed at expanding community-based solutions and interventions for families in crisis energize you?  We can help you achieve those goals by becoming our CARES Wraparound Case Manager (WCM).

The WCM is responsible for providing responsible care coordination to children and their families.   This is complete using the Family Team Conferencing and the Wraparound process. Your responsibilities include:

  • Crisis intervention
  • Advocacy
  • Assessment
  • Discharge planning
  • Interdisciplinary teamwork
  • Community liaison
  • Rotating on-call service

Reporting directly to the CARES Wraparound Coordinator Supervisor you would be responsible for:

  • Implementing the Wraparound process
  • Facilitating Family Team Conferencing
  • Completing timely and satisfactory documentation
  • Adhering to standards and regulations as set forth by the agency, the Joint Commission, OCS licensing, DBH and Medicaid
  • Abiding by all safety rules and regulations of the agency
  • Carrying out your responsibilities according to AK Child & Family policies, the AK Child & Family mission, and the AK Child & Family philosophy of care
  • Assuming additional duties as assigned.

*All positions at AK Child & Family may have responsibilities altered during the course of employment due to agency imperatives.

“AK Child & Family practices the Sanctuary Model which is a non-hierarchical, highly participatory, trauma-informed and evidence-supported whole culture approach, which helps the organization function in a safe, democratic and socially responsible manner and thereby provide effective treatment for clients and the community. We expect all of our employees, families and students to learn, understand and implement this model as part of their daily responsibilities and commitment to the culture of this agency.”


Health Benefits:

  • Medical, Pharmacy, Dental, & Vision
  • Health Savings Account or Flexible Spending Account
  • Dependent Care Account
  • Group Life and AD&D
  • Long-Term Disability
  • Employee Assistance Program

Other Benefits:

  • 403(b) Retirement Plan
  • Paid Time Off (PTO) - 13 hours/month in 1st year and then increases
  • 2 Floating Holidays/year
  • 6 Observed Holidays: double-time pay for working on the Holiday
  • Bonuses: Longevity & Referral


  • $19.00/hour + depending on experience
  • 3% pay increase after successful completion of 6-month Intro Period.
  • Annual raises are based on the annual budget and not guaranteed each year.

Supervision and Coordination of Services:
  • CARES Wraparound Coordinator Supervisor supervises CARES Wraparound Case Managers.
  • The CARES Wraparound Case Manager coordinates services with Family/Parent& Youth Partners, Community Programs Behavioral Health Specialists, Treatment Parents, community partners and other members of the Treatment Team as appropriate.


Knowledge, Skills and Abilities:

  • The CARES Wraparound Case Manager must have the ability to relate to and experience in working with emotionally disturbed children/adolescents and their families.
  • Demonstrated ability to complete assessments, treatment planning, parent training, advocacy skills and case management skills are also required.
  • The ability to provide written and oral communication in English, along with demonstrated interpersonal/social skills is essential.
  • Creativity/flexibility must be demonstrated in the delivery of services. Excellent time management, organizational skills, and computer skills (MS Office Suite) are also necessary qualifications.
  • The Cares Wraparound Case Manager must demonstrate the ability to function as a member of the interdisciplinary treatment team and display an understanding and sensitivity to serving a culturally diverse and/or special needs population.
  • The Cares Wraparound Case Manager must possess a valid driver’s license and ability to travel within the community.

Education and Experience:

  • The WCM holds a bachelor’s degree in psychology, counseling, or social work, or a closely related field as identified by inclusion of significant coursework in psychology, child development and related studies and one year experience working with emotionally disturbed children/adolescents, preferably including case management skills is preferred.

As an alternative:

  • Five years’ experience working with emotionally disturbed children/adolescents.
  • Knowledge in psycho educational skill building, cognitive and reality-based therapies, sexual abuse and neglect, and family skill building is preferred.
  • The WCM must be able to access AK Child & Family and community buildings for meetings and agency activities.
  • Transport self and others within the Anchorage Borough to meet with schools, families and other involved parties.

Physical Demands:
  • The WCM must be able to access AK Child & Family and community buildings for meetings and agency activities.
  • Transport self and others within the Anchorage Borough to meet with schools, families and other involved parties.
  • Produce in a timely manner, assessments and other documentation required by AK Child & Family, insurance and referral sources.
  • The case manager must be able to use a copy machine, fax machine, be able to produce legible student records and prepare reports using a computer.