Back to AK Child & Family

Start Over with Job Search

Returning Applicant?  Login Now

Case Manager
Job Code:2023-409
FT/PT Status:Regular Full Time
Summary of Responsibilities:

The Case Manager is responsible for the provision of home-based services, case management, as well as direct intervention services to youth and their families and/or therapeutic treatment parents across the state of Alaska.  Duties include but are not limited to:

  • Crisis intervention
  • Advocacy
  • Assessment
  • Referrals and discharge planning
  • Treatment planning
  • Individual, family, and group skill development services
  • Supporting youth access to services/ transportation
  • Interdisciplinary teamwork
  • Community liaison
  • Participation in a rotating on-call service completing these duties as outlined in policy for when on-call
  • Abides by all safety rules and regulations of the agency
  • Carries out all duties according to AK Child & Family policies, the AK Child & Family mission, and the AK Child & Family philosophy of care
  • Assumes additional duties as assigned

Under the supervision of the Clinical Case Management Supervisor, case managers are responsible for implementing appropriate treatment strategies and for timely and satisfactory documentation. 

The Case Manager adheres to standards and regulations as set forth by the agency, the Joint Commission, OCS licensing, DBH and Medicaid.

 *All positions at AK Child & Family may have responsibilities altered during the course of employment due to agency imperatives. 

 Health Benefits:

  • Medical, Pharmacy, Dental, & Vision
  • Health Savings Account or Flexible Spending Account
  • Dependent Care Account
  • Group Life and AD&D
  • Long-Term Disability
  • Employee Assistance Program

Other Benefits:

  • 403(b) Retirement Plan
  • Paid Time Off (PTO) - 13 hours/month in 1st year
  • 2 Floating Holidays/year
  • 6 Observed Holidays: double-time pay for working on the Holiday
  • Bonuses: Longevity & Referral


  • $19.00/hour +depending on education and experience
  • 3% pay increase after successful completion of 6-month Intro Period.

“AK Child & Family practices the Sanctuary Model which is a non-hierarchical, highly participatory, trauma-informed and evidence-supported whole culture approach, which helps the organization function in a safe, democratic and socially responsible manner and thereby provide effective treatment for clients and the community. We expect all of our employees, families and students to learn, understand and implement this model as part of their daily responsibilities and commitment to the culture of this agency.”

Supervision and Coordination of Services:
  • The Clinical Case Management Supervisor supervises Case Managers.
  • The Case Manager coordinates services with Behavioral Health Specialists, Therapeutic Treatment Parents, and members of the Treatment Team as appropriate.


Knowledge, Skills and Abilities:

  • The CP Case Manager must have the ability to relate to and experience in working with emotionally disturbed children/adolescents and their families.
  • Demonstrated ability to complete assessments, treatment planning, parent training, advocacy skills and case management skills are also required.
  • The ability to provide written and oral communication in English, along with demonstrated interpersonal/social skills is essential.
  • Creativity/flexibility must be demonstrated in the delivery of services.
  • Excellent time management, organizational skills, and computer skills (MS Office Suite) are also necessary qualifications.
  • The CM must demonstrate the ability to function as a member of the interdisciplinary treatment team and display an understanding and sensitivity to serving a culturally diverse and/or special needs population.
  • The CM must possess a valid driver’s license and ability to travel within the community.


Education and experience:

  • Must hold a bachelor’s degree in psychology, counseling, or social work, or a closely related field as identified by inclusion of significant coursework in psychology, child development and related studies and have one year experience working with emotionally disturbed children/adolescents, preferably including case management skills (preferred); or
  • Five years’ experience working with emotionally disturbed children/adolescents.
  • Knowledge in psycho educational skill building, cognitive and reality-based therapies, sexual abuse and neglect, and family skill building is preferred.

Physical Demands:
  • Must be able to access AK Child & Family and community buildings for meetings and agency activities.
  • Is required to have a valid driver’s license and an adequately insured personal vehicle for reliably getting to and from work responsibilities as work responsibilities require.
  • He/she will transport self and others as needed to meet with schools, families and other involved parties.
  • He/she must produce in a timely manner, assessments and other documentation required by AK Child & Family, insurance and referral sources.
  • Must be able to navigate internet-based systems, electronic health record, and must be able to use a copy machine, fax machine, as well as to produce thorough youth records and prepare reports using a computer.